For our client from the Energy sector we are looking for Senior UX Researcher (f/m/d)
Key Data:
Start: 10.02.2025
End: 31.01.2026
Duration: 12 months (Extension possible)
Location: Berlin 10% / Remote 90%
Additional Locations: Belgium (5%)
Experience level: Senior
Project Type: Freelance
#Tasks
- Lead UX research activities and document it in the Clients Research repository
- Consulting on goal definition and hypothesis formation
- Analysis and interpretation of eyetracking / usability test data
- Prepare and animate workshops on functional framing, ideation and co-design with business and users, or even on an ad hoc basis for user tests and focus groups
- Collect user needs and feedback throughout the project by implementing appropriate research methods (on-site observations, interviews, user tests, surveys, literature, etc.)
- Create personas through user research and data
- Define the right interaction model and evaluate its success via measurable criteria
- Identify business processes and use cases, define and formalize user journeys or make recommendations for improvement to existing journeys
- Create storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
- Present ideas, concepts and design solutions to various stakeholders
- Communicate design ideas and prototypes to UX/UI Designers and Developers
- Actively participate in broader UX Chapter and Product Team activities such as feedback and knowledge sharing sessions to ensure common UX standards
#Skills
- Data analysis
- Experience with Tobii devices and software (beneficial)
- Technical eyetracking knowledge
- Ability to create lo-fidelity wireframes in Figma and user flows
- Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)
- Ability to use the research tool Condens is a big plus
- Able to write processes, documentation and presentations
- Experience within the energy sector and Familiarity with technical jargon and willingness to work in a technical environment is a big plus.
- Ability to work effectively within a matrix structure.
#must-haves
- language: German mandatory (native of fluent), as well as professional efficiency in English
- Proven experiences in design thinking in context of agile projects
- Strong practices of qualitative and quantitative research methods
If you are interested in this vacancy, we look forward to receiving your recent English CV and daily rate.